FAQ

Questions about TheTradersDomain

TheTradersDomain is a leading True ECN forex broker. The company was founded with the vision of providing fair and transparent forex trading to active traders. TheTradersDomain is dedicated to bring retail investors and traders solutions previously only available to professionals and large global investment banks. For additional information about TheTradersDomain please visit the About Us page.

TheTradersDomain is a privately owned company with headquarters in St Vincent. TheTradersDomain management team is comprised of individuals with many years of experience in the Foreign Exchange Markets.

TheTradersDomain holds client money in Segregated Client Trust Accounts at Caye Banking Corporation.

Questions about Trading with TheTradersDomain

TheTradersDomain has two MetaTrader 5 account types, a standard account and our market leader, True ECN account. TheTradersDomain does not charge a commission on standard accounts but instead marks up the spread by 1 pip above the Inter-bank rate received from our liquidity providers. TheTradersDomain ECN account shows the raw inter-bank spread received from our liquidity providers, on this account we commission of $3.50-5.00 per standard lot or $7.00-10.00 per lot round turn.

TheTradersDomain allows clients to open a MetaTrader5 Standard or True ECN account with as little as USD $100 or currency equivalent.

TheTradersDomain offers flexible leverage options ranging from 1:1 to 1:500. You can change the leverage on your trading account by completing our change of leverage request form.

TheTradersDomain allows you to open multiple trading accounts. In order to open an additional trading account you must complete the additional account request form available on our website.

TheTradersDomain offers extensive on-line education, in addition we regularly conduct educational webinars on a variety of topics. Webinar dates and times are published on our website under the ‘Mentorship’ tab.

TheTradersDomain offers over 60 currency pairs and 4 metals.

TheTradersDomain offers clients a number of deposit methods including and not limited to:

  • Bank / Wire Transfer
  • Cryptocurrency
  • Mastercard

International wire transfers can take up to 5-7 days.
Crypto deposits are credited automatically after 6 confirmations on the blockchain.
Mastercard succesful payments are credited instantly.

In order to withdraw funds from your trading account you are required to submit the withdrawal request form available on our website.

Yes, you are able to withdraw more than your initial deposit will be paid back to your credit card however you must provide your full credit card number to our accounts department in order for us to do so.

Opening an account is simple. Click on the Open a Live Account link and complete your application form. Once your on-line application form has been approved by our accounts team you will be emailed your trading account login details and password.

Under the Anti-Money Laundering and Counter Terrorism Financing Act 2006 TheTradersDomain is required to verify your identity client before opening they open a trading account. Identification must be provided in the form of photo ID and proof of address to verify your identity. Photo ID

  • Must be clear and visible
  • Must be issued by a government agency
  • Name, Signature and Expiry Date must be clear

Proof of Address

  • Must not be older than 3 months
  • Must show the same name and address as your account application

Our anti-money laundering policy contains further information regarding our identification requirements.

No, TheTradersDomain does not pay interest on account balances.

We encourage scalping and hedging. Our spreads and trading conditions are the preferred choice of many day traders and scalpers globally.

No you will not be charged any account inactivity fees.

Both Demo and Live accounts have the same price feed, however it is not possible to replicate a real trading environment on a Demo account due to technical limitations. Trades placed on demo accounts are not passed into the real market and therefore their execution will not directly comparable to trades placed on a Live account. Demo trading accounts are designed to allow traders to become familiar with the trading platform itself and will never be able to provide an identical trading experience to a Live account.

TheTradersDomain support is available 24 hours a day, 5 days a week. If you are experiencing problems placing trades you can place an order over the phone. Please note we will only be able to edit of close existing trades only, you will not be able to open new positions.

Questions about the Forex Market

Forex or the "Foreign Exchange market", is the largest financial market in the world, with a daily average turnover of approximately US$3 trillion. Forex trading is the simultaneous buying of one currency and selling of another. The price of currencies is floating and dependent on supply and demand. Foreign Exchange is always traded in pairs, for example EUR/USD or AUD/USD.

Making money trading forex involves buying lower and selling higher or selling higher and buying back lower, using leverage means that you are able to deposit a smaller amount of money to achieve the same buying power as you would have if your bought and sold the currencies outright.

In this example Mary deposits $5,000 into her forex trading account and nominates the leverage on her account to be 1:100. As a result of leverage Marys buying power on her $5,000 deposit becomes $500,000. Mary decides to BUY 0.1 lots of the AUD/USD par at a price of 0.99802, 3 days later the price of the AUD/USD is 1.04069 and Mary decides to close her position. Marys profit is calculated as (1.04069 – 0.99802) 426 pips. As Mary opened a position of 0.1 lots Mary made a profit of $426 or $1 per pip.

Of course should the AUD/USD moved against Mary below the opening price of her trade to a level of 0.97802 Mary would have incurred a loss on the trade of (0.99802 – 0.95542) 426 pips. As Marys positions size was 0.1 lots Mary would have incurred a loss of $426 or $1 per pip.

Forex is said to be one of the fairest and most transparent markets on earth this is mainly because of the large amount of market participants and sheer size and number of transactions. There is not one single country or bank that can completely control the direction of a currency.

There is no one central location of the Forex Market, unlike the stock and futures markets Forex is not traded on an exchange but it is traded on an Over-the-Counter (OTC) basis with no central exchange between Banks, Governments, hedge funds and private investors. The forex market is open 24 hours a day 5 day per week.

The main participants in the Forex Market are Central Banks, Commercial Banks and Investment Banks, however in recent years since the advent of the internet accessibility to the Forex Markets has increased which has resulted in an increase in the number of participants. These days participants also include large multinational corporations, money manager, registered dealers, money brokers and private investors.

The Forex Market is a 24 hour market, Forex trading commences in Wellington, New Zealand and moves around the globe as business days begin in each financial centre. The major global financial centres where most forex trading takes place are Tokyo, London and New York. The forex market opens on Sunday at 10:00pm (GMT) and closes on Friday at 10:00pm (GMT).

The most liquid currency pairs are those from countries with politically stable governments and well respected central banks. The most popular currency pairs those that are paired with the US Dollar these are nicknamed the ‘majors’ and account for around 85% of transactions. The most commonly traded pairs are the EUR/USD, USD/JPY, GBP/USD, AUD/USD, USD/CHF and USD/CAD.

There are a variety of fundamental and technical aspects that can cause an exchange rate to move. The most notable influences include interest rates, inflation and political stability. Sometimes governments will buy or sell a currency in an effort to influence its value with the view of having a broader effect on the country’s economy. This is known as Central Bank intervention and can have a significant impact on the value of a currency. Given the size and diversity of participants there is not one single factor that can influence the forex market for any significant length of time.

There are a variety of risk management strategies that forex traders can use. The most common form of risk management is the use of stop loss and limit orders. Stop loss orders can be set within the MetaTrader 4 platform and are often used force the closure of a position at a predetermined price in order to limit any potential loss. Limit order work in much the same way as Stop loss orders however they allow a restriction to be placed on the maximum price paid.

Forex Traders use a variety of trading strategies based on technical and fundamental analysis. These days technical trading is becoming increasingly popular traders are using a variety of technical indicators such as trend lines, support and resistance levels and numerous other methods to identify short to medium term trading opportunities. Some traders choose to use fundamental analysis which revolves around interpreting economic information including news, government reports and sometimes even rumour. Often it is however elements outside of technical and fundamental analysis that have the most dramatic effect on currency prices, this includes events such as Central Bank intervention, interest rate changes, political change or even war.

No, trading forex has never been cheaper and more accessible. Traders can now trade on institutional grade pricing with a deposit of as little as $100 and leverage of up to 500:1. It is however important to remember that although trading on leverage can maximise profits it can also amplify losses.

Questions about Trading Forex Online

In forex the spread is the difference between the BID and the ASK price. In order to ‘go long’ you would submit a BUY order and trade on the ASK price, if you intent to ‘go short’ you would submit a SELL order and trade on the BID price.

TheTradersDomain has two account types, a standard account and our market leading True ECN account. TheTradersDomain does not charge a commission on standard accounts but rather marks up the spread by 1 pip above the interbank rate received from our liquidity providers. TheTradersDomain ECN account shows the raw interbank spread received from our liquidity providers, on this account we commission of $7 per standard lot round turn.

TheTradersDomain supports the trading of Micro lots. A micro lot in MetaTrader 5 is represented as 0.01 which is equivalent to 1000 units of the base currency.

Trading over the internet on the world’s most popular trading platform MetaTrader 5 is easy. Once you have downloaded and installed the trading platform simply login and double click on an instrument in the market watch screen. In the order ticket that appears enter your desired trading volume then click on ‘buy market’ or ‘sell market’ a market execution order will then be processed. The MetaTrader 5 platform will automatically fill your order providing there are sufficient funds in your trading account. Your open position will appear in the trading terminal and the profit / loss and margin will be calculated in real time according to price movement.

Margin is the amount of money required in your account in order to open a position. Margin is calculated based on the current price of the base currency against USD, the size (volume) of the position and the leverage applied to your trading account. If you do not have sufficient free equity available you will be unable to open a position on the trading platform. The free margin amount shown in the trading platform is the amount you have available to use should you wish to open additional positions.

Margin is calculated using the following formulae:

Margin required = (current market price x Volume) / Account leverage

In practice this would be calculated as follows:

If open a position of 0.1 (10000) in EUR/USD at the current market price of 1.35645 and your account has a leverage of 1:400 you would calculated the margin required as follows: (1.35645 x 10000) / 400 = $33.91 In this example the margin on this position would be $33.91, therefore in order to open a positions of this size you would require at least $33.91 in free margin in your trading account.

MetaTrader 5 allows pending orders to be set. Pending orders are stored on the trade server and are executed when the conditions set are met.

MetaTrader 5 allows trailing stop orders to be set from within the trade terminal.

If you have no free margin your positions will be stopped out, in certain circumstances your account balance can become negative should the loss on the positions stopped out exceed your account balance.

The deal confirmation screen displays a summary of the order that you have placed including the order number, quantity (volume) and price the order was filled at. The date and time the order was placed is displayed in the trade window.

You can generate account statements from within the trading terminal by selecting the history tab. Right clicking within the history area will open a new tab from here you will be able to select the time period of the statement that you wish to generate. Right clicking again with provide you with the option to save the report to disk or in HTML format for viewing in a web browser.

MetaTrader 5 has a real time position keeping feature where you are able to see your account balance, Equity, Margin and Free Margin in real time in addition to the profit or loss on any open positions. This is information can be found in within the trade tab inside the terminal section of the platform. Your account history can be found under the history tab in the same area.

To open a MetaTrader 5 demo account you will need to follow these steps:

  • Download and install the MetaTrader 5 trading platform;
  • Open the trading platform on your PC;
  • Select ‘file’ in the menu item then ‘open an account’;
  • Complete the registration form and select ‘Next’;
  • Select the ‘Finish’ button.

TheTradersDomain MetaTrader 5 demo accounts do not have an expiry date

A ‘long’ position is much the same as entering into a BUY transaction, conversely a ‘short’ position is much the same as entering into a SELL transaction.

By way of example if you BUY 1 standard lot or 100,000 units of EUR against USD you are entering into a ‘long’ position. If on the other hand you sell 1 standard lot of 100,000 units of AUD against USD you are entering into a ‘short’ position.

There are no limits to the number of trades that you must place each month.

TheTradersDomain is an ECN broker and does not offer any deposit bonuses

Our MetaTrader 5 platform is set to automatically close your positions when your margin requirement reaches 100% (stop out level). This process is automated and is not a guarantee that your account will not enter into a negative equity situation. We recommend that you always maintain a balance in your account over and about your required margin. If the stop level is reached a market order is triggered to close your open positions at the next available price in the market.

Events such as markets gapping over the weekend or on major holidays where liquidity is thin can increase the chance of your positions being stopped out and a negative equity situation occurring We advise that you use stop loss orders to limit your risk and you monitor the margin level in your account regularly. You will be responsible for any negative balance in your trading account.

You can keep your positions open for an indefinite period of time.

Yes, as long as you have an instance of MetaTrader 5 installed for each login.

Yes, it is possible to log into your MetaTrader 5 account with the same username and password at the same time on separate computers.

Slippage is an inherent part of financial markets. Whether you are trading Stocks, Futures, Commodities or Forex you will be subject to slippage. When you place a market order you are requesting your order to be filled at the currency market price however if the market has moved between the time you place your order and the time it has been filled your order may be filled at a different price. Slippage can increase when markets become volatile such as over new periods, you should keep this in mind when trading outside of normal market conditions.

Stop Loss orders when triggered enter the market as market orders, therefore there is no guarantee that your order will be filled at the price you place your stop loss.

The charts on MetaTrader 5 reflect the "Bid" price only, the "Ask" price is not shown on the charts. You can however draw an "Ask" line on the charts by clicking on the chart and selecting 'show ask line', this will result in an estimation of the "Ask" price which is based entirely on the spread. You should bear this in mind when conducting any historical analysis using the charts available in MetaTrader 5.

The latency from your computer to TheTradersDomain Markets trade servers can be tested by conducting a ping test.
The instructions below explain how a ping test can be conducted

  • Step 1 : On your computer go to the start menu and type "CMD" in the "search programs and files" field.
  • Step 2 : Type in the word "ping" followed by a blank space and the IP address of the server you wish to ping.
  • Step 3 : The bottom line on the resulting output will show in milliseconds the minimum, maximum and average time it took to send and receive data from your computer to the server.