For faster processing we recommend that all account holders deposit funds into their trading account from inside their Secure Client Portal. From your Secure Client Portal you will be able to fund your account in real time using Debit/Credit or Crypto.
If you do not yet have access to our Secure Client Portal please create an account here:
create an accountAll account holders are now required to submit withdrawal requests from inside their Client Area
Client AreaIf you have lost access to your Secure Client Portal click here to reset your password:
restore accessWhen funding your trading account client money is held in Segregated Client Trust Accounts. Electronic payments are processed using SSL (Secure Socket Layer) technology and are encrypted to ensure security. All payment information is confidential and used only for the purpose of funding your trading account with The Traders Domain.
Withdrawal requests once approved, typically will be performed within 24-48 hours
The Traders Domain does not charge any additional fees for deposits or withdrawals. You should however be aware that you may incur fees on payments to and from some deposit/withdrawal methods. The Traders Domain accepts no responsibility for any such fees.
Please note Credit card withdrawals may not be available for all countries
If your uploaded credit / debit card has already expired, please upload the new card in your client area to continue using the deposit and withdrawals services without any interruptions. If the new card’s number is different to the expired card’s number, you would need to submit a letter issued from the old card’s issuer bank confirming that the new card has been issued in replacement of the old card.
If your uploaded credit / debit card has been lost / stolen / damaged / cancelled, you would need to submit a letter issued from the old card’s issuer bank confirming that the old card is no longer valid.
If the newly uploaded card has not been used for funding prior to requesting a withdrawal, you would need to deposit a small amount to activate withdrawal facility on this card.
The Traders Domain, at its own discretion, may ask you to submit supporting documentation (for example, deposit receipts for the payments processed via old card or card statement showing deposit transactions) before releasing funds to the new card.
To withdraw an amount more than the sum deposited by Verified by Visa / MasterCard Secure Credit / Debit Card, you will be required to use another deposit method that has been used earlier.